10-Day Return Policy
At Pursify.co, we strive for customer satisfaction. You have 10 days from the date of receiving your item to request a return or exchange.
Eligibility Criteria:
To be eligible for a return:
- Your item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- Proof of purchase (receipt) is required.
Initiating a Return:
To initiate a return, contact us at support@shopify.co with your order details.
Important Notes:
- Return Shipping Costs: You are responsible for the cost of return shipping. Please keep your shipping receipt until the return is processed.
- Liability:Pursify.co is not responsible for returns that are lost, damaged, or misdirected during transit.
- Return Authorization: Items sent back without prior authorization will not be accepted.
Damages and Issues:
Inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us immediately so we can resolve the issue promptly.
Non-Returnable Items:
The following items cannot be returned:
- Sale items
- Sexy lingerie
- Swimwear
- Intimates
- Jewelry
- Beauties
Exchanges:
For faster service, please return the original item and place a new order for the desired item once your return is accepted.
Refunds:
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 7 business days. Please note that your bank or credit card company may take additional time to process the refund.
Contact Us:
For any questions or concerns regarding our return policy, please reach out to us at support@pursify.co